Very helpful and experienced, also truthful. Before them I contacted a very well established and very well advertised company. That company guy did not know what he was doing and ended up quoting over 5K to replace the whole HVAC subsystem because he could not figure out what was the root cause. I got this company's contact from my neighbor, the company people were very informative and helpful and diagnosed the problem very quickly. They fixed it and also installed a sensor all within $350. Very pleased and I would recommend them to anybody.